This article first appeared in the Chinese New Year 2010 special issue of World Gaming magazine.
Many casinos consider slot players as second class citizens. The Tiger was recently invited to check out the slot program at The Plaza and he was amazed by the level of service that players can receive.
Not all casinos are equal when it comes to looking after their slot players. The Plaza is at the very top end of gaming in Macau and this is not the slot room for the average gambler. This is high end slot play for those that want to gamble and win large amounts of money. Sure there are smaller limit slots at The Plaza but their selected range is targeted to the top end of the player market. The privileged who play here expect a certain level of personalised service, and The Plaza delivers.
95 percent of slot players at The Plaza have a loyalty card which is an incredibly high proportion by anyone’s standards. The bottom line is that you would be crazy not to sign up when you play slots at The Plaza. This is a casino that knows they are catering to the big gamblers and they bend over backwards to make sure that their players are taken care of in the best possible way.
It’s a common myth that you can’t get benefits by just playing slot machines. Some of the biggest high rollers in Macau love playing the slots and it’s the big end of town that calls The Plaza their home. It is simply the best environment catering to their style of play. The simple things are taken care of here. You will be looked after at your machine with tray service so you won’t have to go running up to the bar to grab a drink. Fresh fruit and other delectable snacks are all available so that you can play in comfort.
Big players can also expect to have rooms, restaurants and anything that they may need taken care of by their Plaza hosts. Having the Four Seasons connected to The Plaza is another reason why this property keeps the big players coming back time and time again. The rooms are magnificent and are considered by many as the best in Macau. If your rate of play is at the very top end you may even be invited to stay at The Plaza Mansions which are so exclusive that even World Gaming’s resident high roller The Dragon struggles for regular invitations. Their opulence is unbridled but that is a story for another time.
The slot machine area is located on the main gaming floor so you are right in the heart of the action. The main floor is a relaxed place to unwind and gamble and is certainly not on the tour group circuit, much to the players’ relief. You don’t have to wade through thousands of tourists snapping away on their camera phones and scoffing down a bowl of noodles before scurrying back to their HK$100 baccarat tables.
The Plaza has a perfect blend of the well-known slot machines that players have come to love and the latest and greatest linked jackpot machines that could turn you into an instant multi-millionaire. There is also a select range of E-Gaming table games that allow players to bet in a more private manner if that is their preference.
If you like to bet larger than the average slot player then this is one venue you should definitely check out. Sign up to the Players Club as soon as you get there and you will be surprised at how quickly you are looked after.
